Zoom Video Communications (a virtual communication service provider) founder and Executive officer, Eric s Yuan, said that zoom users had increased almost 70 times after lockdowns worldwide. He titled the year 2020 a “crazy year.”
At NASSCOM Technology and Leadership Forum 2021, he stated the importance of video communication tools in the Post COVID-19 work model. He further said, “when we will all go back, it will not be the same way, as we worked before. We all need to pull back from the office. The hybrid model will be mainstream. Down the road, employee and employer are going to make a decision; 2 or 3 days a week office, or for the same days at home.”
Eric Yuan founded Zoom in 2011 after quitting the job at Cisco Webex and launched a software application in 2013. it came in a crowded market, but lockdowns and restrictions arising out of the pandemic have given Zoom wide popularity.
Its daily meeting participants grow from 10 million in December 2019 to 350 million for March and April 2020. Free users of Zoom rise to 70 times from Jan to April 2020.
The company has 2500 + schools as members in India as learnings became online too. Yuan himself attends Yoga classes through Zoom.
The Yuan believes that customer-oriented service and improvements will always be a critical factor in their success. For end-user convenience, simplicity is essential while adding more and more features.
Describing expansion plans in India, Eric said that all MNC has offices in all India’s cities. India filled with a lot of great talent, making it easy to expand a business here.
By the end of September 2020, the net worth of Zoom has reached 129 billion US dollars. In April 2020, users of Zoom were around 200 million worldwide.