Tata Consultancy Services (TCS) has been recognized as the leader in the Automation and Testing Services by the independent research firm, The Forrester Wave. TCS is a leading global IT service, consulting, and business solutions provider.
The IT giant defeated 14 other continuous automation and testing service providers from all around the world and managed to top the Current Offering category.
The report mentioned the excellence showed by TCS in large-scale testing transformation, pervasive quality engineering (QE) testing accelerators, and client execution models. According to the report, the reason behind the above-average performance of TCS in this assessment is its investment in blockchain and IoT testing, low/no-code testing, autonomous testing, and customer satisfaction.
According to the Global Head, Quality Engineering and Transformation (QET), TCS, Prabhakar Karamsetty, the working culture changes caused by Covid 19 pandemic have made organizations rely on digital technologies like cloud and Artificial Intelligence. The IT giant is assuring the business growth of its customers by developing innovative IT quality engineering solutions.
He added that being recognized as an Automation and Testing Services leader validates the investment made by them in deploying intelligent, and output-driven quality engineering services.
The QET practice of TCS allows its customers to the strategy which suits them the best, enhances end customer experience, and reduces business risk.
With the aid of Cloud Assurance and Big Data Assurance Platforms of TCS, clients support their cloud and data migration and modernization journey.
One such platform is TCS SmartQE, which is capable of testing AI systems with the help of AI.
While, TCS CX Assurance platform helps in assuring accessibility, performance, and security of applications, enabling improved end-customer experience.
Mr. Karamsetty also said that they have made continuous innovation in the AI-led QE, and initiated a platform-based approach for quality. He considers TCS‘ deep contextual knowledge, intellectual property portfolio, technology expertise, and customer-centric approach, the reason behind the market growth shown by them in the new normal.