India to set up Digital Intelligence Unit to tackle mobile phone loan frauds, unsolicited calls

  • Government is setting up a Digital Intelligence Unit (DIU) to tackle mobile phone loan frauds, unsolicited calls.
  • It will strengthen the trust of people in Digital systems.

In India, every other day people get a call regarding a financial fraud, where they trap them by saying that they have won some money and then ask people their personal details or they do UPI frauds. To tackle all this the government announced the good news by setting up a Digital Intelligence Unit.

The government announced to take strict action against telemarketers and individuals harassing telecom subscribers. For achieving this, a web/mobile application and SMS-based system will be developed to stop unsolicited commercial communication (UCC) and also financial frauds through misuse of telecom resources.

Accordingly, a nodal agency, Digital Intelligence Unit (DIU) will be set up. The main function of this intelligence unit will be to coordinate with various financial institutions and telecom service providers in investigating any fraudulent activity involving telecom resources.

At the License Service Area level, Telecom Analytics for Fraud Management and Consumer Protection (TAFCOP) system will also be created. This will help people to register their complaints related to matters involving unsolicited commercial communication including messages and calls, a statement by the Ministry of Telecommunications said.

Ravi Shankar Prasad, Minister for Electronics & Information Technology, Communications and Law & Justice, had a meeting on Monday to address the rising concern of consumers over unsolicited messages on mobile phones, loan frauds and above all to make the digital transaction safe. To improve customer experience and security from such frauds.

The above system will help in building the trust of people in the digital ecosystem and will make financial digital transactions primarily through mobile more secure and reliable, which will result in the promotion of Digital India, the press statement said.

Ravishankar Prasad also directed the officials of DoT to conduct a meeting with TSPs and telemarketers to discuss the seriousness of the issue and ensuring the compliance of laid down rules and procedures. For any violation, it was proposed to impose a financial penalty against the telemarketers including disconnection of resources in case of the violations are repeated.