53% Indians dodged office calls; Pretending devices were updating: Kaspersky

Employees come up with various reasons for not joining the call because they work from home and are constantly required to participate in a virtual meeting. In India, about 53% of employees said they pretended their smartphones were installing updates so they wouldn’t have to take a call or attend a meeting. Sixty-three per cent stated they did, though a little late, follow calls for the same reason. These are the conclusions of a recent Kaspersky study that looked into workers’ views and practises towards updates.

The reasons are also credible in some situations, according to Kaspersky, because software updates might disrupt workdays.

Meetings are generally regarded as one of the most problematic aspects of the office routine. People suffered weariness from video conversations and felt more tired at the end of the working day due to the shift to remote work and virtual meetings. According to a recent Kaspersky study, some employees found an excuse to avoid some of their calls by pretending that their work gadgets were inaccessible due to updates.

Read more about Zoom Fatigue

Their coworkers may fall for the ruse because they have had to upgrade a device themselves. Fifty-eight per cent of employees have lost part of their unsaved work or data when their PC or laptop rebooted after downloading updates, in addition to missing appointments.

Overall, some employees consider this device downtime an opportunity to delay, with 49% of respondents admit to installing updates to squander time at work intentionally.
Employees, on the other hand, don’t enjoy it when their job is disrupted. Therefore 74% desire updates to take place outside of work hours to keep them productive.

“In most cases, updates are downloaded in a silent mode during working hours and have no impact on the business. However, a restart is required to apply them to the system. Some commercial needs, however, cannot be postponed. Therefore a user can generally restart within a specific term. As we see, some people either miss or refuse to receive such messages. As a result, the required restart may occur at the most inconvenient time — just before a crucial conversation or while they are drafting a long email,” says Egor Kharchenko, Kaspersky’s IT Service and Asset Group Manager.

Read more about IT companies coping with Digital exhaustion 

In April 2021, Kaspersky hired Savanta to undertake a 15,000-person online study to learn more about people’s device updating habits. Each of the United Kingdom, France, Germany, Italy, and Spain had 1,000 responders. In contrast, the United States, Netherlands, Austria, Portugal, Romania, the United Arab Emirates, Turkey, South Africa, China, India, Australia, Brazil, Mexico, Argentina, Colombia, Chile, Peru, and Russia each had 500. All respondents used a computer, smartphone, or tablet for personal or professional purposes, and 76% of the respondents were currently working.

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